The DIACORDER USB series is a full featured analogue line call recorder that supports passive call recording on ground start and loop start analog networks. A combination of very carefully hardware design with a elegant and reliable piece of software makes it ideal for small scale call recording.
1. Compliant with USB2.0 bus standard, support hot swap, perfect for high-portability small scale systems 2 .No power supply needed. It's fed from USB port 3. Connected to phone line through RJ11 connector. 4. Programmable Voltage Thresholds 5. Database storage. Channel, Date, Time, Duration, DNIS, Caller ID, Memo, Storage medium 6. Channel monitoring activity 7. Playback, Stop, Pause, Track recording. 8. Tree pad for file classification. 9. Direct emailing of files. 10. Database extensive searching. 11. Runs as a system service 12. File annotation 13. File emailing 14. Voltage, VOX, on demand trigger 15. Adjustable recording gain 16. Automatic gain control 17. Adjustable voltage trigger threshold 18. Administrator and access password protection 19. Alarm notification 20. Scheduled channel recording 21. Inbound and outbound call duration rejection filters 22. Inbound caller ID rejection filter 23. Outbound DNIS rejection filter 24. Back up to CD, DVD, network 25. HDD recycling
Legal and regulatory compliance. For dispute verification and resolution. Improve customer satisfaction. Improve service delivery and processes. Financial and Banking sector. Help Desks. Medical Contact Centers. Doctors on Call. Healthcare Service & Advice. Transportation. Local Government. Fraud, quality & complaints. Travel & Leisure Companies. Commercial Contact Centers, Telemarketing & Research Agencies. Outbound, Inbound and abusive call recording. Quality evaluation.
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